TN Contractor #00990417 · Master Plumber TN-ML-99041
Answered 24/7 — same price
Eight cities · one price list
Drain clearing, from a cleanout · flat, any hour
$189Outside booking hours — the line is still answered and the price does not change. Scheduling reopens Saturday at 8:00 AM.
Rated 4.9 out of 5 from 2,847 Google reviews, most recent today
These six are the ones people call about most. All twelve are on the price list, and your technician reads from the same one — nobody at Trueline is paid commission or paid more for selling you a bigger job.
Flat rate, whatever the cable has to travel and however long it takes.
Waived with any repair. One tech, on site, finding out what is actually wrong and telling you the price to fix it.
Rheem or Bradford White. Permit, haul-away, new flex connectors, and an expansion tank where the system is closed.
Acoustic and thermal. We mark the spot on the floor before anybody cuts anything.
Typical 1,800 sq ft single-story on slab. We measure and give you the exact number before anything opens.
One price list, one figure, every hour of the year. Two in the morning on a holiday costs what a Tuesday costs.
Financing through Wisetack. 36 monthly payments at 8.99% APR on approved credit. The payment shown is rounded up to the dollar. No prepayment penalty, no deferred interest, and checking your rate does not affect your credit score.
The promises
Every job we do has a number, and the number is here before you call. Your tech reads you the figure you already saw on this page.
Each one has a name, so you can hold us to it by name.
Booked online in under a minute against the real schedule. You pick the window; nobody calls you back to arrange one.
When we dispatch you get a text with your tech, his photo, and his location on a map. Nobody arrives unannounced.
Every job, sent to your phone. You see what was behind the wall and what we left it as, whether or not you were home.
Covers on before the first step inside, mats down under the tools, and the work area swept before we leave. On every call, including the ten-minute ones.
Eight things. Each one opens onto its own page with the price on it.
One hundred eighty-nine dollars. Not per hour, not per foot, and not more because it is a Sunday.
$189 flat, from a cleanout
Nashville sits on limestone. That is why your last one lasted eight years instead of twelve.
$2,395 50-gal gas, installed
Brown water on the first draw in the morning is the pipe, not the water heater.
$8,900 typical single-story on slab
A warm patch on the floor and a water bill that doubled. Most of Middle Tennessee is built on slab, so we find these weekly.
$349 detection and location
On limestone, a softener is what decides whether your next water heater lasts eight years or twelve.
$2,850 Halo softener, installed
If you smell gas, leave the house and call the utility first, then call us. In that order.
$59 diagnostic, waived with repair
The small jobs have a published price too. That is the whole point of publishing them.
$415 toilet, installed
There is no second price list. What you see on this site is what you pay at 2am on a Sunday in December.
$59 diagnostic, same price at any hour
With what they cost and what we told the customer. Two of these are jobs we talked somebody out of.
Two other companies quoted this as a wall-opening job because the existing flue chase looked too tight for the new vent. Tight and impossible are different things. Tyler ran the concentric vent through the existing chase and upsized the gas from the meter in the same day. The customer paid $5,900, which is the number on our website, because the gas line upsizing was never a separate line item here.
More on water heaters
Slab leak located, hot line rerouted overhead — Off Concord Road, Brentwood. Two days. Post-tension slab, never cut. Andre Colston.
More on slab leak detection
Burst crawlspace supply line, repaired and insulated — Downtown Franklin, 9:40pm during the January freeze. No overtime rate. Tyler Boyd.
More on emergency serviceEvery one of these is on our Google profile with the reviewer’s name on it and links straight to it. The four-star one stays up because taking it down would tell you more about us than leaving it does.
“Main line backed up on a Sunday night and I'd already decided I was going to get gouged. $189, exactly what the site says.”
Water bill jumped from eighty dollars to three-forty and nobody could tell me why. Andre found it in about two hours and taped an X on the tile. Then he said the thing I wasn't expecting — our slab is post-tension, there are cables in it, and he wasn't going to cut it. Ran the new line overhead through the attic instead. I'd already had two quotes to break up my living room floor.
Third water heater in fifteen years and I finally thought to ask why. Jesse ran a hardness test right there on the doorstep before he quoted anything and showed me the number. Turns out it's the water, not the heaters. Put in a softener and a new tank, and both prices were sitting on their website before he ever knocked. Side effect nobody mentioned: the shower glass stopped fogging up.
I manage eleven units near MTSU so I've been through most of the plumbers in this county. These are the only ones where I can put a number in the budget before I pick up the phone, because it's just there on the site. Luis has jetted four of my mains now. I checked the first two invoices against the website and gave up after that.
Needed a gas line run for a generator. Brandon actually load-calculated the house instead of eyeballing it, and came back and said the existing line wouldn't carry the generator plus the tankless — which is not what the generator company had told me. Pulled a permit, pressure tested it, texted me photos of every joint before he closed anything up. They weren't the cheapest bid I got.
Work was fine and the price was exactly what they advertise, no argument there. Four stars because my two-hour window turned into about three. They did text me twice to say so, I'll give them that, but I'd already burned the afternoon. Would still use them again.
The maintenance that keeps a Nashville house off our emergency board.
$18/mo
or $189 a year
· cancel any time, no term
The single most useful line on it is the water heater flush. On limestone water that one visit is the difference between eight years and twelve, and it is the reason this plan exists rather than a discount club.
Six have their own page because we have done enough work there to write one. The price is identical in all eight.
Also covered without a page of their own: Nashville, Gallatin, Nolensville, La Vergne, Antioch, Green Hills, East Nashville. The price is the same in every one of them — Murfreesboro is forty minutes further from the yard than Brentwood and costs exactly the same, because a trip charge that varies by distance is a quote that varies by customer with extra steps.
Call and someone answers now. If it can wait until morning we will tell you that, and the price will not have changed by then either.
Outside booking hours — the line is still answered and the price does not change. Scheduling reopens Saturday at 8:00 AM.
Somebody who called about this
Pipe let go in the crawlspace during the cold snap and half of Williamson County was on the phone to somebody. These guys gave me a two-hour window at nine at night and Tyler turned up inside it. They text you a photo of who's coming, which at that hour I appreciated more than I expected to. Came back the following week and quoted the repipe. Final invoice matched to the dollar.